Terms of Service

Agreement to Terms

By accessing or using the services provided by Shugert Marketing ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Services

Shugert Marketing provides Shopify development, performance optimization, CRO/SEO, and related digital services for e-commerce businesses. Our services include but are not limited to:

• Custom Shopify theme development and modifications
• Shopify app development and integrations
• Core Web Vitals and performance optimization
• Conversion rate optimization (CRO)
• Search engine optimization (SEO)
• Ongoing maintenance and support

Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information necessary for project completion
• Grant appropriate access to your Shopify store and related platforms
• Respond to requests for feedback and approvals in a timely manner
• Ensure you have the rights to any content, images, or materials you provide
• Pay for services according to the agreed-upon terms

Payment Terms

Payment terms are established on a per-project basis and will be outlined in your project proposal or agreement. General terms include:

• Deposits may be required before work begins
• Invoices are due upon receipt unless otherwise specified
• Late payments may result in project delays or suspension of services
• All fees are non-refundable once work has commenced unless otherwise agreed

Intellectual Property

Upon full payment:

• Custom code and designs created specifically for your project become your property
• We retain the right to use general techniques, knowledge, and non-proprietary code
• We may showcase completed work in our portfolio unless you request otherwise
• Third-party tools, themes, and plugins remain subject to their respective licenses

Confidentiality

We treat all client information as confidential. We will not disclose your business information, store data, or project details to third parties without your consent, except as required by law or necessary for project completion.

Limitation of Liability

To the maximum extent permitted by law, Shugert Marketing shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities. Our total liability shall not exceed the amount paid for the specific services giving rise to the claim.

Warranties and Disclaimers

We strive to deliver high-quality work, however:

• Services are provided "as is" without warranties of merchantability or fitness for a particular purpose
• We do not guarantee specific results such as search rankings, conversion rates, or revenue increases
• We are not responsible for issues caused by third-party apps, Shopify platform changes, or client modifications
• Bug fixes and adjustments are provided within a reasonable period after project delivery

Project Scope and Changes

Project scope is defined in the initial proposal or agreement. Changes to scope may require additional time and cost. We will communicate any scope changes and obtain approval before proceeding with additional work.

Termination

Either party may terminate services with written notice. Upon termination, you are responsible for payment of all work completed to date. We will provide any completed deliverables and assist with a reasonable transition period.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms or our services shall be resolved through good-faith negotiation or, if necessary, binding arbitration.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the new terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

info@shugertmarketing.com